Plan ahead to ensure a seamless experience so you can watch puck drop or concert opener with no distractions! Learn about our bag policy, door times, and much more.
Our frequently asked question guide is here to help, buy tickets today! To purchase accessible seating, visit ticketmaster. See our ADA Information page for more details. See our Plan Your Visit page for directions and mass transit information. Trained and licensed service or guide animals are welcome at Prudential Center and may rest in the seating area of the individual with a disability, rather than in the aisle.
All other animals are prohibited. Bags up to 12"x14" are permitted inside Prudential Center. Backpacks of all sizes however, are not permitted into the arena. Bag s larger than 12" X 14", are not permitted, with the exception of childcare or medical bags.
All bags are subject to search by Prudential Center security team members at each point of entry. For some events, small, non-professional cameras without an external flash or extendable lens may be brought into Prudential Center. Please note that for certain events, cameras may not be permitted.
Video and audio equipment, GoPros, selfie sticks, professional cameras with a lens of 2. Fans may not reproduce any film, digital, video or audio recording for commercial purpose without the express written consent of Prudential Center. On the rare occasion that a Prudential Center event is cancelled or postponed, please visit the specific event page at prucenter. Children over two years of age must have a ticket in order to gain entrance to Prudential Center. Arena doors will open approximately minutes prior to the start of an event but times may vary per event.
