A full assessment will be conducted at the initial appointment. This will allow for a better understanding of the needs of the client in order to create a more effective treatment plan. The massage session length will be dictated by the length of time used for assessment. Assessment times vary with each individual and their needs. Remaining time left in the appointment slot will be used to start the treatment plan. Appointment times will not be extended.
It is the responsibility of the client to keep the Therapist informed of new or existing medical conditions. The medication or treatment plans ordered and written permission by a medical professional overseeing it that allows the massage to be performed.
Existing Clients should arrive at least minutes prior to their appointment. This is to help give a more relaxing experience and improve results. Treatment sessions are set for specific times, unfortunately this prevents us from being able to extend times on scheduled appointments. Late arrival may result in your session being shortened in order to stay on schedule and full treatment time may be charged.
In special cases, when the schedule allows, we may be able to accommodate extensions for late arrivals. This will be at our discretion and only with proper advanced warning of a late arrival. Car problems, child illness, work related tasks are just a few examples that would prevent you from making your scheduled treatment session. We do however ask that you call if you cannot make your appointment. Clients who miss their scheduled treatment without prior notification may be charged in full for the scheduled session.
For more details, please see the cancellation policy. Should you need to cancel or schedule please notify us at least 24 hours in advance. Cancellations made less than 24 hours before scheduled treatment time will be charged half price of all services booked.
