Tandridge Area - Collections have now resumed. Thank you for your patience and understanding. Portsmouth Service Changes from 1st April Biffa and the council have been working to facilitate a joint handover of the Green Waste Club service and as such, Portsmouth City Council will be carrying out the garden waste collection service on behalf of Biffa from 1 April What does this mean for you?
Portsmouth City Council will start collecting your garden waste from 1 April on behalf of Biffa. When your contract expires, Biffa will close your account and you will need to set up an account directly with Portsmouth City Council. Where can I get more information? Answers to some frequently asked questions FAQs are below. Portsmouth frequently asked questions FAQs.
Portsmouth City Council and Biffa are undertaking a joint handover to allow the council to take over control of the garden waste collection service, along with your other domestic waste collections from 1 April What happens if I have already paid for the year? Your contract with Biffa will continue until its expiry date, at which point you will then be prompted by PCC to join your new service with Portsmouth City Council.
Refunds will only be issued to contracts that have an expiry date exceeding 31 March If you choose to cancel your service before its expiry date, please note no refunds will be due.
Do I need to set up a new account with Portsmouth Council? You will need to create an account with Portsmouth City Council once your current contract with Biffa expires. The council will make contact inviting you to join their collection scheme.
