Hi, I'm Sarah! I've always had a soft spot for animals and love seeing all the doggos come through the door everyday! In the picture is my old dog. He is a Australian Shepheard named Clark. He is full of energy, but also loves cuddles. Outside of work I enjoy traveling, hiking, and trying new things. Expect hours. In order for your pet to have the most positive grooming experience we take our time bathing, drying, brushing and grooming each one.
Yes, we can accommodate straight through appointments though they need to be scheduled carefully and would need to be scheduled personally by a groomer. A current rabies vaccination is required for every pet. If you do not have these records readily available we can call your Veterinarian to get expiration dates as well. Take your pet to go potty before arriving for their appointment. There is a grassy area here at the store available if you're in a hurry we just ask that you keep your pet leashed as Louise Ave is a very busy street.
If you do not have a leash with you there are some available for use in our lobby, just ask and we'll get you one. Yes, please, for the safety of your pet we ask that you keep your pet leashed or contained within a pet carrier during your visit to Dirty Dog Spa. A bath includes nail trim, ear cleaning, anal gland expression, and bath. A full groom includes nail trim, ear cleaning, anal gland expression, bath, and haircut.
Pricing is not itemized so there is no price break for refusing individual aspects of the grooming. They are all enthusiastic about their jobs, gentle and patient with their canine clients and strive to maintain the highest standards of safety and quality. The groomers always do their best to leave the coat as long as the owner wants it, but only a certain amount of de-matting can be done before it becomes too painful for the dog.
The groomers will NOT put the look of the groom before the safety and comfort of the dog. If the coat is deemed too matted to be saved, the groomers will do their best to obtain permission from the owner before proceeding with a shave down either in person at drop-off or via phone call if the matting is discovered once grooming has commenced. We ask that if you are aware that your pet has fleas you treat your pet with some type of preventative from your vet at least 48 hours BEFORE you bring your pet to us.
