The Apollo Victoria Theatre is committed to providing access for all. Throughout the year we offer a number of access performances and our staff are on hand to make your visit as comfortable and enjoyable as possible. Browse our access information to learn more. Booking Information - Join our Access Membership Scheme to book accessible seats online, register for any available Access concessions and, for eligible customers, reserve Personal Assistant tickets.
These are accessed via two platform lifts from our Vauxhall Bridge Road entrance; one from street level to foyer and one from the foyer to the circle. You can find a detailed image of the platform lift dimensions here. Please note that patrons in the wheelchair position will have a clearer view over the safety rail when their wheelchair is positioned further forward in the space, however the companion seat will then be situated just behind to the side. Should you wish to arrive in a wheelchair and transfer into a theatre seat Row F of the Dress Circle is accessible via the 2 platform lifts, so please check the dimensions above.
We can store your wheelchair in a nearby location to be brought to you when required. There is a total of 17 steps to these seats with handrails, or they are stair-free if you enter the theatre and auditorium using two platform lifts. If you require lift access please aim to arrive minutes before the performance starts at our Vauxhall Bridge Road entrance.
Please notify a member of the Front of House team of your arrival and they will call for the Access Host, who will organise operation of the lifts for you. Please try to arrive on time as the lift cannot be operated during the performance. Please note, any patrons wishing to use the lifts must have either booked a wheelchair space online or you need to contact the Box Office in advance, by email or phone.
Mobility scooters cannot be used on the platform lifts. Scooters will need to be taken into the foyer via a ramp at the Wilton Road entrance and stored for the performance. If you wish to make your visit more special, we also have an Ambassador lounge available to book which is stair free and can be found as you enter the theatre via theVauxhall Bridge Road entrance in the main foyer.
